Answers Before You Enter The Lobby
Clear answers save time when your account or wallet screen needs attention. Our FAQ explains what happens after you submit your phone number, how verification supports account access, and where to check a pending wallet status before returning to the lobby. We also explain the difference between a virtual account, bank transfer and local wallet route, so you can match the instructions
shown in your cashier area. If a step does not match your screen, use the support path beside the cashier rather than repeating the same request.
- DANA
- OVO
- GoPay
- QRIS