Reference

paragon88 Privacy Policy for Indonesia

paragon88 Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity in Indonesia.

Account detailsDevice and cookie useWallet recordsYour request path
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REQUEST ROUTES

Get Help With Your Privacy Request

A clear request path helps you resolve a data question without repeating your account story. Contact us through the support route shown in your account area and include the email or phone detail linked to your profile, the subject of your request and any relevant reference. We may ask you to confirm ownership before discussing personal data. If a wallet status stalls after an OVO or QRIS action, keep the receipt reference available so our team can separate a privacy request from a transaction check.

Team online

Account access

If you cannot reach your account, tell us the registered contact detail and device path you used. We may request an ownership check before changing profile data or discussing records connected with your login.

Wallet records

For a DANA, GoPay, OVO or QRIS record, send the transaction reference and date through the account support route. We use those details to locate the relevant record without asking you to share an account password.

Privacy changes

To request access, correction or deletion, state the exact change you want and the contact detail attached to your profile. We will explain any identity check, legal retention need or limitation that affects the request.

HANDLING DETAILS

What We Do With Your Personal Data

We keep the Privacy Policy practical by linking each data use to an account task you can recognise.

Account creation

When you open an account, we collect the contact and profile details needed to create your login. Clear phone verification before account access helps connect the right person with the right account and reduces confusion when a device changes.

Device signals

A phone, tablet or desktop can create technical records such as browser type, session timing and security events. These signals help us understand failed access attempts; they are handled as account-security data rather than used as a substitute for your identity.

Cookies

Cookies may keep your session active, remember selected settings and help pages load in the expected account path. You can manage cookies through your browser, although disabling some types may require you to sign in again.

Payment matching

Cashier references from DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI bank routes can be used to match a payment event with your account. We do not need your wallet password to check a receipt or status.

Retention choices

We remove or anonymise personal details when the purpose ends, unless a security matter, unresolved transaction or legal duty requires a longer record. If you ask about retention, we will identify the relevant category and explain the reason it remains.

Change requests

You can ask us to correct inaccurate account details, provide an account-data copy where applicable or explain a processing purpose. Send the request through support with your registered contact detail; we may verify ownership before making any change.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the searches we hear around account details, wallet records, cookies and access from Indonesia. We keep the wording tied to the actual steps you take, from phone verification through a DANA receipt check. If your question is not covered, use the support route connected with your account and include enough detail for us to locate the right record.

The paragon88 Privacy Policy covers account details, phone verification, device and browser records, cookies, support messages and payment references. It explains why we use those details for access, security, wallet matching and legal duties, and how you can ask about a particular data use.

You can ask us whether a copy of your account data is available under applicable rules. Send the request through account support using your registered contact detail. We may verify ownership first, then explain the format, scope and any lawful reason for withholding part of a record.

The Privacy Policy allows us to use DANA and QRIS references to match a cashier event with your account and check an incomplete status. We do not need your wallet password. Include the receipt reference and date when asking us to locate or explain that record.

We collect limited technical signals from your phone, tablet or desktop to maintain sessions, investigate failed sign-ins and identify unusual access patterns. A device record can include browser type and session timing. It supports account security and is handled separately from your wallet password.

Use the support route in your account area and state which detail is wrong, such as a contact field or profile entry. Include the registered phone or email so we can locate the profile. An ownership check may be required before the change is applied.

We retain personal data for the period needed for its stated purpose, account security, an unresolved payment record or a legal duty. The period can differ by record type. You can ask support about a category, and we will explain why it remains available.

The Privacy Policy applies to data handled through the account and related support requests, while access itself depends on local law. If you cannot access a page, contact support through the available account route and ask how to submit a data request.

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